Privacy Policy.
Your Data, Protected.

Introduction

At SmartView Solutions ("we", "us", "our"), protecting your privacy matters to us. This policy outlines what personal information we gather, how it is used, when it may be shared, and the steps we take to keep it secure whenever you browse our website or work with our team.

Who We Are

Our website address is: https://new.smartview-solutions.biz.

Information We Collect

Depending on how you interact with us, we may gather:

• Basic contact details such as your name, job title, company, phone number, and email address.
• Details you share with us when requesting a quote, support, or consultation.
• Device and browsing data, including IP address, browser type, and how you navigate our site.
• Any additional information you choose to submit through our contact forms, comments, or during correspondence with our team.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor's IP address and browser user agent string, to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to check whether you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After your comment is approved, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images published on the site.

How We Use Your Information

The information we collect helps us to:

• Reply to your questions and fulfill service requests.
• Provide IT support, cybersecurity, cloud, AI, automation, and network solutions.
• Set up and manage client accounts and agreements.
• Enhance the performance and usability of our website and services.
• Send relevant updates, alerts, or notices about your account or our services.
• Stay compliant with applicable legal and contractual requirements.

Cookies & Tracking

If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These are for your convenience so you don't have to fill in your details again when you leave another comment. These cookies last for one year.

If you visit our login page, we set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me," your login persists for two weeks. If you log out of your account, the login cookies are removed.

If you edit or publish an article, an additional cookie is saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor had visited the other website directly.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content — including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who We Share Your Data With

We may pass along limited information to trusted partners who support our operations — such as cloud and hosting providers (for example Microsoft Azure, Microsoft 365, and Amazon Web Services) — solely to help us deliver our services. These partners are bound by agreements requiring them to safeguard your data.

If you request a password reset, your IP address will be included in the reset email.

How We Protect Your Data

We apply a combination of administrative, technical, and physical measures to guard information from unauthorized access, misuse, or loss. This includes restricted access controls, encryption where appropriate, multi-factor authentication, ongoing monitoring, and regular staff training on security best practices.

How Long We Keep Your Data

Personal information is kept only for as long as it's needed to deliver our services, honor contractual commitments, satisfy legal obligations, or resolve any disputes that may arise.

If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognize and automatically approve any follow-up comments, instead of holding them in a moderation queue.

For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What Rights You Have Over Your Data

Subject to the laws that apply to you, you may be entitled to:

• Ask for a copy of the personal data we hold about you.
• Request that inaccurate details be corrected.
• Ask us to delete your data where permitted by law.
• Object to, or limit, certain ways we process your information.

If you have an account on this site, or have left comments, you can request an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

To exercise any of these rights, please reach out using the contact details below.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

Links to Other Websites

Our website may occasionally link out to external sites. We don't control these sites and aren't responsible for their content or privacy practices, so we recommend reviewing their policies separately.

Children's Privacy

Our services are built for businesses, not individual consumers, and are not meant for use by children under 13. We do not intentionally collect information from children.

Updates to This Policy

We may revise this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any update will be posted here along with a revised date.

Get in Touch

For any questions about this Privacy Policy or how we handle your data, reach out to us: