Beaumont Hospital is a major academic teaching hospital just north of Dublin city centre, delivering emergency and acute care across 54 medical specialties to a community of roughly 290,000 people, with a staff of more than 3,000.
The Challenge
An outdated filing system was slowing down healthcare staff who needed fast, reliable access to patient records. Much of the record-keeping still relied on paper files stored off-site, so whenever a doctor or nurse needed a returning patient's history — or a file was required for a legal matter — someone had to physically retrieve it from the archive and have it couriered over. It was a slow process that ate into time better spent on patient care.
The Solution
Ergo's Scan & Index Manager digitized Beaumont's paper records and indexed them in Microsoft SharePoint, making files easy to search and pull up on demand. The rollout was carefully de-risked: Ergo first built and tested the system at its own headquarters, mirroring Beaumont's environment off-site, before bringing it live inside the hospital.
Beaumont's goal was simple — move away from paper records entirely — and they leaned on Ergo to make that happen, with every requested piece of the project delivered as scoped.
The new system has translated into real productivity and cost gains for the hospital. Doctors, nurses, and administrative staff can now retrieve a patient file in around 10 seconds, compared with roughly 30 minutes under the old paper-based process.
Source: ErgoGroup.ie
